Returns and Refunds Policy for Physical Products
Thank you for shopping at My Conscious Wellness owned by International Strategic Technology Management Inc.
If you are not entirely satisfied with your purchase, we’re here to help.
Our products can be returned within 5 days of the original purchase of the product.
To be eligible for a return, please make sure that:
The product was purchased in the last 5 days
The product is in its original packaging
The product isn’t used or damaged
Products that do not meet these criteria will not be considered for return.
Please contact us before you send the product:
By phone number: 1 888 274 1134
By email: andrea@istm.com
By visiting the contact us page on this page on our website: mycw.ca
Send the product with its original packing to:
To be confirmed upon request.
Refunds Policy for Services (Tones, Quantum Acceleration Services etc.)
Setup fees are not refundable as we have expended the effort to add you to the service or delivered the initial service to you. See Commitment.
Subscriptions:
Except when required by law, paid Subscription fees are non-refundable. Refunds for unused days of a subscription that is canceled are NOT REFUNDABLE.
You are in complete control. You can cancel , modify or upgrade any time you choose. Prorated pricing will be calculated at the the time of adjustment.
Shipping charges
Shipping charges incurred in connection with the return of a product are non-refundable.
You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from My Conscious Wellness.
Damaged items
If you received a damaged product, please notify us immediately for assistance.
Sale items and Water Products
Unfortunately, sale and water items cannot be refunded. Only regular price items can be refunded.
Contact us
If you have any questions about our Returns and Refunds Policy, please contact us:
By phone number: 1 888 274 1134
By email: andrea@istm.com
By visiting this page on our website: mycw.ca